Design and Implementation of Web-Based Helpdesk Information Systems Using Extreme Programming Methods. ITEJ (Information Technology Engineering Journals), [S. l.], v. 5, n. 2, p. 88–96, 2020. DOI: 10.24235/itej.v5i2.44. Disponível em: https://itej.uinssc.ac.id/index.php/itej/article/view/44. Acesso em: 12 mar. 2026.